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Mineka ThompsonAsked on September 6, 2019 at 9:12 AM
Hi. When I try to open any jotform I am receiving an error "404 not found". My job requires my to fill out a jotform after each chart I review. I have tried opening the jotform on different computers in my house; it will work the first time then I start receiving the same error.
I have tried clearing the history, cache, cookies, reinstalled java and acrobat, shutting the computer down completely and nothing helps.
Any help would be greatly appreciated as I can't get paid without the jotform being completed.
Thanks so much!!
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Richie JotForm SupportReplied on September 6, 2019 at 10:19 AM
To clarify, you will receive a 404 error when you view the uploaded files or when you open the form itself?
Or are you trying to edit a form submission?
Can you please explain further how the 404 error occurs?
Can you please share to us the Form in question?
Looking forward for your response.
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Mineka ThompsonReplied on September 6, 2019 at 4:43 PMThank you for your quick response. It is happening when I try to open the
jotform itself.
When I click on the FTL Form; I receive the "404" error .
Thanks!
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zuritapiaReplied on September 6, 2019 at 6:07 PM
In order to look into this further can you please provide us the URL to your FTL Form?