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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Conditions issue / BUG?

    Asked by JBrand on March 30, 2011 at 12:23 PM

    I tried to add conditions to only show a text box when a check box was checked. This didnt work until you went back and the the text box appeared

    Obvoiusly I knew it was there, but a user would not, so wouldnt go back to look

    Can you investigate as this is a feature I would like to use


    John Brand

    john.brand@euromaster.com Tel +44 7802 834 573

    Page URL:

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    Answered by allanftd on March 30, 2011 at 06:12 PM

    Hi John,

    Thanks for bringing this to our attention. I have checked your form but failed to see any conditions configured at the moment. You may have deleted it on purpose. But if not, you have to recreate the condition/s and save the form.

    Please let us know if you need further assistance. Thank you for using JotForm!