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sarita_alvaresAsked on September 6, 2019 at 12:03 PM
O widget inventory não aparece quando visualizo o meu formulário pelo celular. Não aparece no navegador mint e nem no navegador chrome para android.
Page URL: https://www.jotform.com/92482990008664 -
Richie JotForm SupportReplied on September 6, 2019 at 1:11 PM
May we know if you have embedded the form into your web page?
Viewed your form using my iPhone and I can view the inventory widget correctly.
May we know the mobile phone you have used to view the form and the android version?
Looking forward for your response.
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sarita_alvaresReplied on September 6, 2019 at 4:43 PM
Hello!
I am using a Xiaomi Mi A2 with Android One and use the Mint Browser and the Chrome Browser.
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De: JotForm
Enviado: Friday, September 6, 2019 2:11:18 PM
Para: sarita_alvares@hotmail.com
Assunto: Re: Inventory widget is not show in mobile
A new response has been received:
[JOTFORM]/www.jotform.com>
Answered by Richie_P
May we know if you have embedded the form into your web page?
Viewed your form using my iPhone and I can view the inventory widget correctly.
[https://cms.jotform.com/uploads/image_upload/image_upload/global/92475_1.png]
May we know the mobile phone you have used to view the form and the android version?
Looking forward for your response.
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Kevin Support Team LeadReplied on September 6, 2019 at 6:38 PM
Unfortunately, I do not have the exact same device to test, but was able to test on another Android device and was able to get the widget showing:
It's possible that the widget's is being blocked by the network, kindly test using different internet connections or mobile devices and see if that helps.
Also, if your form is embedded on a page, please share us the URL so we can have a look on this.