Square payment error: Access token is missing message after submitting the form

  • rutherfordrebels
    Asked on September 6, 2019 at 8:29 PM

    No one can submit forms , they are getting an error message after they try to submit. It says square payment error. Access token is missing. How do we rectify the problem? 

    Jotform Thread 1955323 Screenshot
  • John_Benson
    Replied on September 6, 2019 at 9:02 PM

    I checked your form and I can see that the Square payment integration is not yet configured correctly. Here's how to fix it:

    In the Form Builder, select the payment field and then click the "Payment Settings" button. In the Square Integration wizard, please click the "Connect with Square" button.

    Here's a guide: How-to-Integrate-Form-with-Square

    1567817985connectsq Screenshot 10

    Hope that helps. If you have any questions, let us know.