How do I compress the images in the upload files?

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    trautner.roland
    Asked on September 08, 2019 at 09:24 AM

    Hello

    we are looking for a solution that automatically shrinks the images for the form. When a customer inserts images into the form, they always have more than 3 MB. For about 50 images, the form is too large and Jotform can no longer send this form.


    do you have a solution?

  • Profile Image
    roneet
    Answered on September 08, 2019 at 10:21 AM

    Could you please let us know the  For URL where are you are experiencing this issue. Are you experiencing this issue while downloading the PDF attachment via the PDF editor? There were changes in our File upload element in the PDF editor. Maybe this could be the cause that the PDF file is too large. Please confirm we will open a ticket to this so that our development team can check.

    Thanks.

  • Profile Image
    trautner.roland
    Answered on September 08, 2019 at 10:43 AM
    No, we need a widget to automatically shrink the images.
    Nein,  wir brauchen ein Widget was die Bilder Automatisch verkleinert.
    Mit freundlichen Grüßen
    Roland Trautner
    Kfz-Sachverständiger
    Kfz-Sachverständigenbüro Trautner
    Hersbrucker Str. 4
    91207 Lauf a. d. Pegnitz
    Telefon: 09123-1529240 • Fax: 09123-1529239
    ...
  • Profile Image
    roneet
    Answered on September 08, 2019 at 12:19 PM

    Unfortunately, we do not have an image compressor feature for the uploaded images. We only keep what was uploaded by the user.

    There's actually a way to prevent that from happening in the first place. If you want huge images to be not accepted, you can limit your file upload field max file size. This way if the image exceeds the max file size limit, the file upload field would prompt an error.

    Here's how to change the max file size limit of the file upload field https://www.jotform.com/help/33-Changing-the-File-Upload-Size-Limit.

    If you have any other questions, let us know.

    Thanks.