Delete account

  • Kimberly Robertson
    Asked on September 8, 2019 at 5:15 PM

    I accidentally signed into an old account that had been deleted (got a new phone). I want to make sure I won’t be billed for that account? 

  • Augustine_O
    Replied on September 8, 2019 at 6:20 PM

    Hello Kimberly, 

    I have checked from my end and found that the account linked to this email (Krobertson167@gmail.com) is on a FREE PLAN which will not be charged. If you had logged in on a different account, I am positive that you will not be charged for a deleted account. 

    Please, don't hesitate to let us know if you need any assistance. 

    Thanks.