Published form is not loading

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    momsclubhendrickscounty
    Asked on September 09, 2019 at 01:23 PM

    We have a form that is used for new members to submit their information. Our organization has 5 board members and when I created the form, I had the other 4 test the form before we went live. We were all able to access the form, input our information and it worked perfectly.  

    Now, 4 of the 5(myself included), cannot get the form to load...it just sits there. We are all using different cell phones/computers, from different locations and WiFi. So none of those can be the issue.  I have also, personally, cleared the browser history and cache, with no avail.

    What is the fix?  

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    jherwin
    Answered on September 09, 2019 at 02:01 PM

    I tested the form using iPhone 7, Android phone, and laptop but I was not able to replicate the issue you mentioned. Please try to access the form using these link/URL: 

    https://www.jotform.us/form/92372917399169
    https://www.jotform.com/92372917399169

    I also cleared your form caches in an attempt to fix the issue. Kindly check/try the form again and see if the issue persists on your end.