Published form is not loading

  • momsclubhendrickscounty
    Asked on September 9, 2019 at 1:23 PM

    We have a form that is used for new members to submit their information. Our organization has 5 board members and when I created the form, I had the other 4 test the form before we went live. We were all able to access the form, input our information and it worked perfectly.  

    Now, 4 of the 5(myself included), cannot get the form to load...it just sits there. We are all using different cell phones/computers, from different locations and WiFi. So none of those can be the issue.  I have also, personally, cleared the browser history and cache, with no avail.

    What is the fix?  

    Jotform Thread 1957265 Screenshot
    Page URL: https://form.jotform.com/92372917399169
  • jherwin
    Replied on September 9, 2019 at 2:01 PM

    I tested the form using iPhone 7, Android phone, and laptop but I was not able to replicate the issue you mentioned. Please try to access the form using these link/URL: 

    - https://www.jotform.us/form/92372917399169
    - https://www.jotform.com/92372917399169

    I also cleared your form caches in an attempt to fix the issue. Kindly check/try the form again and see if the issue persists on your end.