Form timing out after submit

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    rodlevy
    Asked on September 09, 2019 at 04:33 PM

    We have an application form on our website, and a couple of applicants have emailed saying when they submit the form, it just keeps getting stuck on the "Please Wait" screen after form submission. It has sometimes stayed like that for 20 minutes. 

    I've attached a screenshot of the console errors that appeared on that page. 

    Can you please advise? 

  • Profile Image
    EltonCris
    Answered on September 09, 2019 at 05:28 PM

    I did not encounter an error when submitting the embedded form.

    If some users still encounter the same problem, you may consider using iframe embed code. If the error was caused by a script conflict, this will not be an issue with iframe.

    Feel free to let us know should you have more questions.