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MichelleAsked on September 10, 2019 at 5:44 AM
Hi there, I've forgotten my password and need access to my account - when I click the reset password, the instructions aren't arriving in my mailbox. Can you help?
Thanks,
MIchelle
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Girish JotForm SupportReplied on September 10, 2019 at 7:28 AM
From our back end, we could see that there were around 5 password reset emails sent to your email address:
Please check if they are getting sent to the SPAM folder.
I've sent another password reset email. Please check.