Payment buttons not working on form

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    yogaonyorkweb
    Asked on March 22, 2013 at 01:20 PM

    Hello,

    I created a form in a customer WordPress website and when you hit the register and pay button the action creates a form but you cannot use the pay buttons. When you submit the form it tells you to go back to the PAY button which doesn't work anywhere it is shown? Very confused how to allow customers to register AND PAY.

    Thank you,

    Cheryl

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    KadeJM
    Answered on March 22, 2013 at 01:53 PM

    Hi I just answered your thread here http://support.jotform.com/answers/195835-Payment-buttons-not-working-on-form?entrymessage=10732640770 but I see that this thread provides more details about the problem so we will use this thread to help you figure out your problem.

    I took a look at your form and I see that you have a payment tool embedded into a FreeText(Html) Field and I think that this may be causing the conflict on your form to make this happen. There is really no need to sell products like that since we offer Payment Tools on our Forms already so that you can sell products to customers. My suggestion would be to remove this and then set your product up through our System then it should work properly.