Are submissions deleted from the integrated Sheet if they are deleted on JotForm?

  • HHEmployment
    Asked on September 10, 2019 at 11:19 AM

    We no longer need the paid account.  If I download to free, it tells me I will lose my most recent submissions - however, we integrated with Google Drive so I"m assuming we will still have those submissions within Drive?

    please advise.


  • Kevin Support Team Lead
    Replied on September 10, 2019 at 12:45 PM

    Yes, if you have more than 500 submissions, only the newest 500 will be saved, the rest will be deleted and can be recovered if you upgrade again. 

    You're correct as this does not affect the submissions that were sent to the integrated spreadsheet, the document will remain intact. 

    If you have more questions, let us know.