How to send notifications to multiple recipients?

  • Profile Image
    clairegael
    Asked on September 11, 2019 at 04:47 AM

    Hello, 


    I have a form which I would like to have conditional based email notifications sent to several addresses. In the past, this was supported in the free version but that seems to no longer be the case. 

    Which paid version would support this?

  • Profile Image
    aybukeceylan
    Answered on September 11, 2019 at 05:25 AM

    Multiple recipients are only available to paid users. There is also a limit of 10 recipients per notification. You need to create a new notification if you want to send it to more than 10 emails.

    You can see the details of Jotform Features and Pricing from the following URL:

    https://www.jotform.com/pricing/

    Please follow the instructions below:

    1. Click on the Settings and click on EMAILS on the left nav.

    1568192913Screen Shot 2019-09-11 at 12.0

    2. Click on the icon.

    1568193000Screen Shot 2019-09-11 at 12.0

    3. Click on the RECIPIENTS Tab and enter your recipient's e-mails and don't forget to SAVE your changes.

    1568193151Screen Shot 2019-09-11 at 12.1

     

    Also, you can check this guide below:

    https://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients

    If you need any further assistance, please let us know.

  • Profile Image
    clairegael
    Answered on September 11, 2019 at 06:11 AM

    Thank you for your very quick response. 


    Which of the plans would support this? any of the paid ones will suffice?


    Thank you, 

  • Profile Image
    gerardw
    Answered on September 11, 2019 at 07:54 AM

    Yes, any of the paid plans will suffice - https://www.jotform.com/pricing