Emails upon form submissions

  • Kthorn777
    Asked on September 11, 2019 at 11:30 AM

    Hi there,

    I want to receive emails upon form submissions.

    Is there a way to have an email automatically sent after form is submitted?

  • roneet
    Replied on September 11, 2019 at 12:29 PM

    Yes, you can set up a Notification and an Autoresponse email in order to get an email once the Form is submitted.

    Guide: https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings

    Let us know if you have further questions.

    Thanks.

  • Kthorn777
    Replied on September 11, 2019 at 1:13 PM

    I wasn't clear with my question. I meant is there a way to get an email sent to the person who submitted the form automatically after they submit it? They are signing up for an event and I am sending them information concerning the event once I get their forms. Just wondering is there a way to send automatically?

  • roneet
    Replied on September 11, 2019 at 1:52 PM

    What type of information do you want to send to the user? Is it outside the Form or you have some information sent to a user that is present in the Form?

    Do you want to send the users an email based on some condition in your Form? If yes, then you could set up conditions to trigger the Autoresponse email.

    Guide: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    Let us know the details, we would help you set this up.

    Thanks.


  • Kthorn777
    Replied on September 11, 2019 at 2:07 PM

    The information would be in a file outside the form. I just want it sent to all users when they submit the form. In this case they are signing up for a pageant. Once they submit the form they need the specifics of the event.

  • roneet
    Replied on September 11, 2019 at 2:14 PM

    You can put the information in the body of the Autoresponse email and once the user submits the Form they would automatically get the email.

    You can achieve that by editing your notification/autoresponder email template.
    Emails upon form submissions Image 1 Screenshot 20

    Guide: How to Edit the Email Template for Notifications and Autoresponders

    Also, you can attach an external file in the Autoresponse emails.

    Guide: https://www.jotform.com/help/393-How-to-Attach-a-File-to-Autoresponder-Emails

    Let us know if you have further questions.

    Thanks.