empty submission with required fileds

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    Asked on March 23, 2013 at 04:04 AM



    why there is empty submissions?

    form http://www.jotformeu.com//?formID=30602898601959

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    Answered on March 23, 2013 at 05:22 AM


    Your form already has required field validators and i dont see any reason how the form can be submitted with blank fields.

    I did a test submission and i was unable to reproduce the issue (refer screenshot). Can you please let us know that when you submitted the test data, required validators were added to your form? 

    Its better to embed your form with iFrame method to avoid any code conflict. 

    Please let us know if you continue to have this issue and we will investigate further.




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    Answered on March 24, 2013 at 08:10 AM

    i has replace previous <embed> code with iframe code (on sites dostavka-ikea.ru   dostavka5.ru)

    same situation http://www.jotform.com//submissions/30602898601959

    how to resolve this?

    make new form from scratch?



    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotformpro.com/form/30602898601959" frameborder="0" style="width:100%; height:465px; border:none;" scrolling="no"></iframe>

    <script type="text/javascript">window.handleIFrameMessage = function(e) {var args = e.data.split(":");var iframe = document.getElementById("JotFormIFrame");if (!iframe)return;switch (args[0]) {case "scrollIntoView":iframe.scrollIntoView();break;case "setHeight":iframe.style.height = args[1] + "px";break;}};if (window.addEventListener) {window.addEventListener("message", handleIFrameMessage, false);} else if (window.attachEvent) {window.attachEvent("onmessage", handleIFrameMessage);}</script>

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    Answered on March 24, 2013 at 08:41 AM


    Like Sidharth, I wasn't able to replicate the problem.

    I suspect this is a browser related issue on user's end. If user's browser's javascript is disabled, the user will be able to by-pass the required field checks. So, it is possible for them to submit the form without filling the required fields but it should only happen in very few cases.

    Hope this clears your concern. If you have further questions, please let us know. Thanks.