Form being double filled

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    yaroslavpaz
    Asked on September 11, 2019 at 01:11 PM

    Hi guys


    I have a problem with my form: NPS MENSAJERIA

    the survey is being from now and then double submitted by users on cellphone, I dont know whats the issue

    https://www.dropbox.com/s/9py88xx8k3hrd3a/Screenshot%202019-09-10%2021.00.09.png?dl=0

    is there a way to block a user  from submitting for at least 5 minutes please



  • Profile Image
    denis_calin
    Answered on September 11, 2019 at 02:36 PM

    Hi @yaroslavpaz!

    It appears that you have still not enabled the Unique Submission setting. To prevent multiple submissions on your form from mobile users, please follow this guide: How-to-Set-Unique-Submissions-on-a-Form and select the Check cookies and IP setting. If you are expecting your users to fill out the form multiple times, then I can suggest going through the process of creating a unique code for each respondent which will be checked before a respondent is able to submit again. You can follow this guide for more information: How-to-Have-Unique-Question-Using-Multiple-Fields and let us know if you have any questions.