Send email based upon the form field filled

  • Assomull
    Asked on September 11, 2019 at 1:19 PM

    Is there a way to use email logics, based on an answer from the form, to determine which email address the submission is sent to?

  • Nik_C
    Replied on September 11, 2019 at 2:23 PM

    You can use our conditional logic for sending emails  https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer if that is what you had in mind?

    Please advise.

    Thank you!

  • Assomull
    Replied on September 11, 2019 at 2:30 PM

    Yes, it is but will the conditional logic override the recipient emails in the email setting or will the email get sent to both the recipient emails and the one stated in the conditional logic? 

  • Nik_C
    Replied on September 11, 2019 at 3:13 PM

    If Notifier or Autoresponder is sent conditionally, it will only be sent when a condition is met, otherwise it won't be sent at all.

    Let us know if you have any further questions.

    Thank you!