Submissions Page: switch to the new Jotform Sheets page

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    lnoyer
    Asked on September 11, 2019 at 02:15 PM

    My JotForm account is still using the old version view and I'd like to utilize the new version.  How do I switch to new?     

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    JohnRex
    Answered on September 11, 2019 at 03:20 PM

    Hi Inoyer,

    Please advise what section of your Jotform account would you like to use in the new version with so we could check.


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    lnoyer
    Answered on September 11, 2019 at 03:41 PM

    Submissions is main section I'd like to use the new version.  It looks like when I try to Edit a Form it takes me to the new version, but when I go back to Submissions it's the old view.  This is the case for a couple of Sub Acct users associated with our main Silver account.


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    JohnRex
    Answered on September 11, 2019 at 03:54 PM

    I understand that you are referring to the Jotform Sheets which is currently in Beta status. This is only available to some users and will be available to others by request.

    I have raised this thread to our backend team requesting to enable your account to use the new Jotform Sheets. We will inform you here as soon as we have an update with the request.

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    hasan
    Answered on September 12, 2019 at 02:05 AM

    Hello,

    We've updated your account setting, you'll be using JotForm Sheets for viewing your form submissions from now on. And of course, you can switch back if you want.

    Thank you for contacting us.

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    lnoyer
    Answered on September 12, 2019 at 08:20 AM

    Thank you.  Much better.

    Can you also update settings for asmieska@ihpmi.org   or does she need to support her own ticket? She's another subacct user and would like to use JotForm Sheets for viewing form submissions.  

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    hasan
    Answered on September 12, 2019 at 09:37 AM

    That account is also updated.

    Thank you.

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    tdoolittle
    Answered on September 12, 2019 at 09:47 AM

    Thank you. Ticket can be closed.