Account Autosuspended - Password info

  • Timntrina
    Asked on September 11, 2019 at 4:41 PM

    I build a form and now its stating its unavailable? Why what I am I going wrong?

  • John Support Team Lead
    Replied on September 11, 2019 at 5:24 PM

    Hi @Timntrina,

    As checked, your account has been auto-suspended by our system as this form: Signup Form contains plain text fields that collect Password/Login credentials. It is considered as phishing and violates our Terms of Use. We understand that this may not be your intention but the term "Password" is not allowed to be used on forms.

    Account Autosuspended Password info Image 10

    You agree that JotForm, Inc. may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining, for example: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.

    Lastly, we can reactivate the account but we need to delete the infringing fields from your form. You must also agree with our Terms of Use.