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Brian ZupancicAsked on September 11, 2019 at 7:12 PM
I am helping a friend with her JotForm and when she tries to download a picture that is uploaded she is receiving a 404 error. Her page is https://form.jotform.com/92436873022154
Page URL: https://form.jotform.com/92436873022154 -
David JotForm Support ManagerReplied on September 11, 2019 at 7:58 PM
Thank you for contacting us, this is happening due to the following security setting:
She could either log in to her JotForm account before accessing the links, or go to her account settings to uncheck that privacy setting: https://www.jotform.com/myaccount/settings
Let us know if you have more questions, we will be glad to assist you.