Email address when replying to a form

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    Asked on September 12, 2019 at 03:04 AM

    Hi Guys,

    When a client completes my form they receive an email confirmation telling them the form has been received. If clients reply to this email it gets sent to my personal email address and not the business address.
    Can you tell me how I change this address as I cannot find it?


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    Answered on September 12, 2019 at 04:41 AM

    Hi there,

    You can easily change the email address where the responses are sent.

    Following these easy steps should help you out.


    1. Go to the 'SETTINGS' tab in your form builder.

    2. Choose 'EMAILS' on the left menu.

    3. Click on the pencil icon to edit your Autoresponder email.


    1. Change the email address in the 'Reply-to-Email' section.

    2. Hit 'SAVE'.

    Feel free to ask any further questions you might have.