Email address when replying to a form

  • Bdahl
    Asked on September 12, 2019 at 3:04 AM

    Hi Guys,


    When a client completes my form they receive an email confirmation telling them the form has been received. If clients reply to this email it gets sent to my personal email address and not the business address.
    Can you tell me how I change this address as I cannot find it?

    Thanks

  • sukaygun Content Marketing Specialist
    Replied on September 12, 2019 at 4:41 AM

    Hi there,

    You can easily change the email address where the responses are sent.

    Following these easy steps should help you out.

    1568277183settingautoresponder1 Screenshot 10

    1. Go to the 'SETTINGS' tab in your form builder.

    2. Choose 'EMAILS' on the left menu.

    3. Click on the pencil icon to edit your Autoresponder email.

    1568277286settingautoresponder2 Screenshot 21

    1. Change the email address in the 'Reply-to-Email' section.

    2. Hit 'SAVE'.

    Feel free to ask any further questions you might have.