I cannot login and the website will not send a reset password link

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    Carolyn E Gitomer 
    Asked on September 12, 2019 at 12:00 PM

    Can't login to my account and it won't send a reset password link


    The account name might also be CarolinesonBroadway or Carolinesonbway but the login page keeps freezing up. I've tried on both Google Chrome and Safari 

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    Welvin
    Answered on September 12, 2019 at 01:15 PM

    Hello,

    Your username of the account, based on the email address as a recipient is 2019NYCF. The email address is harri********OB@gmail.com. Do you recognize this email address? You should reset the password with the given email address.