Name field in app displayed as {"total":"0.00"}

  • Profile Image
    Asked on March 23, 2013 at 02:55 PM

    I use the JotForm iPhone app to receive live notifications when I receive submissions.


    Lately, instead of displaying the submitter's name that was entered in the name field of my form, the submitter's name is replaced with:




    See the attached screenshot from the app.

    What's up with that? How can I fix it?

    The submitter's names are displayed correctly online but not in the app.

    Here is the form in question:

  • Profile Image
    Answered on March 24, 2013 at 01:25 AM

    Hi Andrew,

    It's probably because of the updates we have release on this month for web version. We also admit that the iPhone App version is slightly not updated.

    I would suggest you view the submissions using your computer.

    Please check our management have said on this thread: