Download unencrypted to excel

When I download to excel, all the form data is encrypted.  How do I download it unencrypted?

Hi,

You need a JotForm Key to decrypt the form data. Here's a guide: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them#Where-Can-I-Find-the-Private-Key-After-Downloading-It

Also, some features are not working with Encryption Form. For more information, please check this link: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them#What-Happens-to-Uploaded-Files-on-Encrypted-Forms

Let us know if you need further assistance.