Authorize.Net Error - The merchant login ID or password is invalid or the account is inactive.

  • 1NessBusiness
    Asked on September 12, 2019 at 4:22 PM

    Hi, 

    People trying to use our forms are getting an error message when they open the links. 



    Jotform Thread 1962353 Screenshot
  • Mike
    Replied on September 12, 2019 at 6:39 PM

    The warning message - 'The merchant login ID or password is invalid or the account is inactive.' usually indicates that your specified Authorize.Net login credentials are not correct, or there is some issue with your Authorize.Net account.

    Please make sure that your Authorize.Net credentials (API Login ID and Transaction Key) are correct in your form.

    Authorize Screenshot 30

    Authorize Screenshot 41