Form Warnings: Only show form warning "This field is required" message once they click the next/ submit button

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    Tableaux
    Asked on September 13, 2019 at 08:26 AM

    I have my address field set as "Required", but the required warning comes up before I start typing in the next field. Any way around this?

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    jherwin
    Answered on September 13, 2019 at 09:43 AM

    The form warning in the address field is working like that and that's normal. Can you please further explain how you want the form warning to work?

    We will wait for your response.

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    Tableaux
    Answered on September 13, 2019 at 10:32 AM

    Think about it ...the warning should only come up AFTER a person has the chance to actually enter data into the all the fields. It doesn't make sense to get a warning when a user hasn't finished entering data.

    Can you please elevate this ticket so developers can take a look?

    I know if I continue to enter data in the rest of the address fields the warning goes away, but it should never appear in the first place. As I was beta testing this form with my users, they were caught off guard by that error message and reported it. 

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    Richie_P
    Answered on September 13, 2019 at 11:31 AM

    Currently, the form warnings does show when you move to another field. The warning  interprets that the user might go to another field without finishing the current field.
    We can forward a feature request to our developers.To clarify, do you want to show the field warnings when you press the next button?


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    Tableaux
    Answered on September 13, 2019 at 12:05 PM

    Hey Richie,

    Actually yes, I think it would be best if the warnings would appear when pressing the Next button ...the warning would be displayed and the field(s) with the missing data would be highlighted. The user would then need to complete those fields before moving to the next page. 

    That's a pretty standard way to handle required fields across the web.  

    Thanks for your attention to this.

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    jherwin
    Answered on September 13, 2019 at 12:36 PM

    I have now elevated your thread as a feature request. Please keep in mind that there's no assurance whether this will be implemented. It will highly depend on the viability of the feature, the number of similar requests we get, along with the workload of our Developers.

    We can't give you any timeframe but we'll keep you apprised on this same thread when there's an update.

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    Tableaux
    Answered on September 13, 2019 at 12:49 PM

    I understand. Thanks for taking it upstream. I can't be the only one this improvement would benefit!