- jtatham4Asked on March 24, 2013 at 09:24 AM
Are there any known issues with form iframe and firefox for mac? My form is not loading. Any help you can give?
http://abagencylink.com > managed tab.
- moonzkieAnswered on March 24, 2013 at 09:41 AM
I have tested your form on Mac using Firefox but I could not replicate on the said problem.
Are you still experiencing this error? if yes, can you please indicate the Firefox version that you are using.
- jtatham4Answered on March 24, 2013 at 09:53 AM
Hi Thanks for testing. Can you please empty cache and try again. I was editing my code at that time. Using FF 19.0.2
- JotForm SupportEduardoMendezAnswered on March 24, 2013 at 11:07 AM
I also tested on OS Mountain Lion / Firefox 19.0 and was able to see your form just fine.
Here is a short video of your form:
Please let us know if the issue continues!
- jtatham4Answered on March 24, 2013 at 02:09 PM
Thanks again for checking things out. I had to revert back to your standard js embed which works but has other asociated issues. I was told to try using iframe which is giving me my current issue with the displaying the form in FF
Here is a video showing the issue.
- moonzkieAnswered on March 24, 2013 at 02:37 PM
Glad that the issue has been resolved using the standard Embed method. Although, as for the other associated issues. Can you please specify what these issues are, for us to check further?
- jtatham4Answered on March 24, 2013 at 03:22 PM
Here is a link to OP that describes my issue. http://jotform.ca/answers/195920-Required-Fields-Issue#1
So It seeems I have 2 seoparate issues.
1. standard embed - Issue with required fields.
2. FF iframe issue - does not load form in FF and IE
Thanks for the help. I really like Jotform!
I'm sure it's a conflict with my site code. Just can't figure it out.
- JotForm SupportWelvinAnswered on March 24, 2013 at 03:39 PM
Please try to embed your form using this codes:
<iframe id="JotFormIFrame" allowtransparency="true" src="//www.jotform.ca/form/30364998437265" frameborder="0" style="width:100%; height:1499px; border:none;" scrolling="no"></iframe>
I hope this helps.
- jtatham4Answered on March 24, 2013 at 03:59 PM
That did the trick. How did you fix it?
- JotForm SupportjonathanAnswered on March 24, 2013 at 04:27 PM
From the video you have mentioned here http://screencast.com/t/PkjlzYckNp your were previously using the js script code to embed your form. This causing script conflict between the scripts on your page and those that JotForm have.
Now that you have used the iframe code suggested by Welvin, this resolve the script conflict. Since using iframe code loads your form in an iframe which isolate it from the other scripts that are on your website page.
Hope this help you understand more how it works. Inform us if you have further question.