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bananaitAsked on September 13, 2019 at 12:59 PM
This instruction is very useless as I have paid via credit card payment. Credit card form was filled in and fund was deducted. However my plan is still not upgraded. Please assist if you guys are running a legitimate business.
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David JotForm Support ManagerReplied on September 13, 2019 at 1:49 PM
Your account username "bananait" has already been upgraded to Bronze plan. Let us know if you need more help, we will be glad to assist you.
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bananaitReplied on September 14, 2019 at 8:56 AM
Hi David,
Thank you for your update. Victoria from your support has sorted me out. Please keep up the great work. It is definitely not a regrettable decision to choose to do business with you guys.