Upgraded via credit card, however, the account is still not upgraded.

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    bananait
    Asked on September 13, 2019 at 12:59 PM

    This instruction is very useless as I have paid via credit card payment. Credit card form was filled in and fund was deducted. However my plan is still not upgraded. Please assist if you guys are running a legitimate business.



    This is a re-post of a comment on How to Upgrade and Pay by Purchase Order

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    David
    Answered on September 13, 2019 at 01:49 PM

    Your account username "bananait" has already been upgraded to Bronze plan. Let us know if you need more help, we will be glad to assist you.

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    bananait
    Answered on September 14, 2019 at 08:56 AM

    Hi David,


    Thank you for your update. Victoria from your support has sorted me out. Please keep up the great work. It is definitely not a regrettable decision to choose to do business with you guys.