How to submit form data with paypal

  • Profile Image
    Asked on March 31, 2011 at 02:37 AM

    Hi, i've created a form with a paypal payment. When the form is completed it goes to paypal and everything is fine, however the data is not emailed to me and doesn't appear in my sumissions.

    Does someone actually have to pay for an item before the data is sent to me?

  • Profile Image
    Answered on March 31, 2011 at 05:52 AM


    The notification email is sent once the payment is processed and
    completed by Paypal. If the payment is not yet processed it will be
    considered as a pending submission and no notification email is sent.

    You can find out the pending submission in JotForm:

    1. Open the form in JotForm
    2. In the My Forms section select the form
    3. Choose 'Submission'
    4. Select Pending Submission, from here you will see the transactions
        which are pending which means that the Payment was not yet completed.