Problems with visual reports

  • apotcontinuinged
    Asked on September 14, 2019 at 7:04 AM

    I am trying to create a visual report from my submissions. I added a filter, but the information does not load onto the report. It's a single submission, so it should work.

  • AshtonP
    Replied on September 14, 2019 at 8:25 AM

    Hello @apotcontinuinged, I can see Visual Report is working fine on your form - 92325133055146. And the other for on your account doesn't have any submissions. Let us know if you still have any issues with it.

    Related Guide: https://www.jotform.com/help/187-How-to-Create-a-Visual-Report-with-Your-Form-Submissions

  • apotcontinuinged
    Replied on September 15, 2019 at 3:34 PM

    Title is Physical Therapist,Occupational Therapist,Teacher,Parent,Student Therapist

    Proprioception in Pediatrics: A Clinical Review (September 17, 2019) is Yes,No

  • John Support Team Lead
    Replied on September 15, 2019 at 5:13 PM

    I'm not able to find a form on your account with the title "Physical Therapist,Occupational Therapist,Teacher,Parent,Student Therapist"

    But if you're referring to this form:92325133055146, this is the report that I am seeing:

    https://www.jotform.com/report/92576907791069

    Could you please specify what particular filter are not loading into that report so we could check?

  • apotcontinuinged
    Replied on September 15, 2019 at 6:33 PM

    The jotform is titled:

    Fall 2019 Physical and Occupational Therapy Continuing Education Speaker Series Registration

    The filters are:

    Title is Physical Therapist,Occupational Therapist,Teacher,Parent,Student Therapist

    Proprioception in Pediatrics: A Clinical Review (September 17, 2019) is Yes,No

    If I open a new visual report, I can see the items that you sent me. I don't want these. When I deleted them and added filters, nothing shows up on the visual report.



  • Augustine_O
    Replied on September 15, 2019 at 10:01 PM

    Hello, 

    Please, could you take some moment to go through the guide on How-to-Use-Visual-Report-Filters as well as How-to-Create-a-Visual-Report-with-Your-Form-Submissions. This should make the visual report clearer as I am able to create a visual report for your form with a title: Fall 2019 Physical and Occupational Therapy Continuing Education Speaker Series Registration. 

    Please, let us know when you need further assistance. 

  • apotcontinuinged
    Replied on September 16, 2019 at 3:43 AM
    If it's working fine, why are there no graphs on my visual report. I have
    two filters and nothing is showing up. I already read the user guide and
    did everything it said.
    Cathy
    ...
  • AshtonP
    Replied on September 16, 2019 at 6:53 AM

    Thank you for your patience Cathy.

    I have checked the visual report using this link: https://www.jotform.com/report/92576907791069 and I can see that below 2 graphs:

    1568631043Visual Report   Google Chrome Screenshot 10

    I would Like to confirm the steps that you follow to open the visual report. Does the report appear completely blank when you click on the above link? Does the title appear on the report or that too is blank?

    Looking forward to your response.

  • apotcontinuinged
    Replied on September 16, 2019 at 5:17 PM

    If I click on the report you have above, I can see the two graphs and the title. I then deleted these because this is not the info I want in the report and I add two filters for what I do want. After I add the filters,

     
    Title is Physical Therapist,Occupational Therapist,Teacher,Parent,Student Therapist and
     
    Proprioception in Pediatrics: A Clinical Review (September 17, 2019) is Yes,No
     
    Nothing appears in the report. I have read the user manual and have followed it. When I get to the filter part where the information is supposed to upload into the visual report, nothing happens.
  • apotcontinuinged
    Replied on September 16, 2019 at 5:25 PM

    Ok. I figured it out. Thanks for trying.

  • Sonnyfer JotForm Support
    Replied on August 21, 2020 at 9:33 AM

    Greetings! We're glad to inform you that we recently launched the new JotForm Report Builder with vastly improved features. To see the list of its newest functionalities, you can check it out here.