Email receiving issue

  • Shattl65
    Asked on September 14, 2019 at 11:53 AM

    Hello, I couldn’t find any settings that will make all filled out forms in a separate email. But because it comes from jotform it all grouping together under one line but with several emails under it. Please see the screenshot when it shows 4 different people filled the form but the received forms are not separated individually as a separate emails. The link to the form is attached as well. Thank you, very much!

    Jotform Thread 1964269 Screenshot
  • Nik_C
    Replied on September 14, 2019 at 1:31 PM

    I'm afraid that that is not related to Jotform, it is related to grouping in your inbox, it's called "conservation view", here is how to disable it:

    https://support.google.com/mail/answer/5900?co=GENIE.Platform%3DDesktop&hl=en

    Let us know how it worked.

    Thank you!