Adobe Sign: Possibility to be available for HIPAA accounts.

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    Asked on September 14, 2019 at 04:32 PM

    I am interested in integrating Adobe Sign.  The widget is not in the available widget list.  How do I get Adobe Sign to show up in the list to begin the integration?

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    Answered on September 14, 2019 at 05:38 PM

    I was able to reproduce the issue that you are having. However, it seems that the AdobeSign widget is not available for HIPAA compliant accounts.


    It's possible that the widget is not HIPAA Compliant yet that is why it is not showing on your account's form builder page when you searched it.

    You can try using E-Signature and Smooth Signature widget instead.

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    Answered on September 16, 2019 at 03:43 AM
    Thank you for the response. That sounds like a technical issue that needs
    to be resolved on your end. Is that possible?
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    Answered on September 16, 2019 at 08:44 AM

    I will forward this to our backend team for further checking. But please be mindful that if the widget is not HIPAA compliant, it will not be available under HIPAA accounts.

    We'll keep you posted via this thread.

    Thank you!