Not receiving emails with new submissions

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    Asked on September 15, 2019 at 04:53 AM

    Hi there,

    It seems that I am not getting new submissions emailed to me any more. I did get them without a problem up until a few weeks ago, now nothing. I've checked my setting and the email address I have set up for them to be sent to on here is correct.

    Can you help please?

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    Answered on September 15, 2019 at 06:59 AM

    We do apologize for the inconvenience.

    To clarify, all your forms are not forwarding the notification email?

    Can you please share the submission ID in which you did not receive the notification email?


    Looking forward for your response.