Converted PDF Form: Welcome page is blank in iOS

  • Profile Image
    Asked on September 15, 2019 at 02:04 PM


    When I attempt to access the form link below on my iPhone 8 I receive a blank screen. I can access on my desktop with no issues. Can you support?

    Thank You.

  • Profile Image
    Answered on September 15, 2019 at 02:29 PM

    We would like to apologize for the inconvenience.

    The welcome page of the form seems to be not displaying when accessed using an iOS device and Safari in macOS. A bug report ticket has been escalated to our developers.

    We will let you know once the issue is fixed.

  • Profile Image
    Answered on September 16, 2019 at 07:25 AM


    Sorry for the inconvenience, this issue is fixed now.

    Thank you