How to view submission data?

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    mohit1509
    Asked on September 16, 2019 at 04:22 AM

    I would like to use jotform as general platform for website contact. I have more than one person who will answer for customer questions. What I need is to see what exactly was the answer, who send it and how long customer was waiting for response.

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    Richie_P
    Answered on September 16, 2019 at 09:44 AM

    You may setup a notification email for you to receive when a form is submitted and also send an email to your form respondents.

    Guide:-Explanation-of-Email-Notification-and-Autoresponder-Settings

    You can add a name field and email address field to know how sent the form.

    You may also view submissions in your submissions page.

    -How-to-View-Form-Submissions

    You may check the submission time stamp vs the notification email timestamp you have received.

    To view your notification emails, you can view it in your account history.

    https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History


    Hope this information helps.

    Please do check it out and let us know if you have further questions.