will your online form be suitable for me

  • Profile Image
    Deanne Westwood Stead
    Asked on March 25, 2013 at 07:34 AM

     I am searching for an online form builder, but have specific requirements. I need to be able to send the blank (car hire booking) form (or a link to same) to a client. Have them fill it in and return/submit it. Then I need to be able to send that form, or at least the info in it, on to my colleague in Menorca as simply as possible as he is even more of a dinosaur than me!!! As I probably only need about ten to twenty forms a year I would obviously prefer to do this on a free/light version.  Another issue is that the information people will fill into the form would be extremely interesting to prospective burglars as it shows the address and the dates the house will be empty so I am very concerned about the details being hacked.  I have no doubt you use secure servers, but how safe would my client's details be??

    Would it be possible to have the details sent to my computer, but not saved on a server somewhere?  My form would need aproximately 25 fields, including a drop down multiple choice and several dates and times fields.  Would I also be able to include my Logo?

    I'm a complete numpty at computers, so answers suitable for a fairly bright spaniel would be great, thanks

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    Ed Mendez
    Answered on March 25, 2013 at 10:29 AM

    Hi there, You can use Jotform to accomplish most of the things that you need.

    We offer notifications on each of your forms. You can have the data sent to yourself or to multiple destinations if you wish. You can also set an autoresponder to be sent to the person who just filled out the form.

    Our free plan includes:
    100 submissions/month
    10 SSL submissions/month
    10 payment transactions per month unlimited number of forms

    As per security, sending sensitive information to an e-mail address. We do offer SSL submissions (secure encrypted). However, the encryption is only from the form to our servers, not on the e-mail notification.

    You can have the form integrated with Google Drive or Dropbpx if you wish. This way, a copy of the information would be sent to your Dropbox or Google Drive. You have access to your submissions (on our servers) and can delete/manage any sensitive information after downloading it for added security. We do not access any of your information unless it is to help you with any support that you request.

    We are more then glad to help you build this form! Simply create a free account and if you have a template of the fields and a detailed description of what you are looking for, share it with us and we'll be glad to help you build it.

  • Profile Image
    Deanne Westwood Stead
    Answered on March 25, 2013 at 06:54 PM

    Thank you for your response.  It looks like the server is the better place to store the data. 

     

    Three more questions:  If I create a form and save it and use it - would I be able to edit it -for instance; add or remove fields - alter questions?  I know what I need, but may need to 'tweak' once I get started!

    Does '100 submissions' mean 100 clients can fill in a form each month?  Also what is the difference between submissions and SSL submissions?

    When I go to the server to view the data will it look like the form they filled in, would I be able to print it off as a form - or at all?

    Sorry, but I find all the terms to be almost a foreign language, so remember the please spaniel when you formulate your reply!! Thanks, Deanne

  • Profile Image
    EltonCris
    Answered on March 25, 2013 at 07:59 PM

    Hi Deanne,

    Yes, you have the full control of your form when you create the form under your account name. You can edit, add fields and do anything to it anytime you want.

    --

    No, 100 submissions means a total number of submissions submitted to all your forms starting on the first day of the month.

    --

    Submissions or Regular Submissions uses a non-secure form (the form URL starts with http). When the user submits the form, it will be counted as regular submissions which limit is 100 per month.

    Example Form: http://www.jotformpro.com/form/30833929710961?

    SSL Submissions or Secure Submissions uses secure form (the form URL uses https protocol). When the form is submitted, it will be counted as SSL Submissions. Limit is 10 per month.

    Example Form: https://www.jotformpro.com/form/30833929710961?

    Now whichever of these passes its limits first, your forms will be temporarily disabled. It will re-enabled back when you upgrade your account to one of our paid plan to get higher limits or if you do not wish to ugprade, you have to wait until the submissions counter resets to zero which will happen every first day of the following month.

    Hope this clarifies a bit. Thank you!

  • Profile Image
    Deanne Westwood Stead
    Answered on March 26, 2013 at 05:42 AM

    Wel... frankly no it doesn't!!!  You forgot you were supposed to be talking to a failry bright spaniel.  Seriously - jargon goes straight over my head.

    I understand that I can only have 100 (regular) submissions per month.  I still do not understand the difference between the two - regular and SSL.  What or who decides whether a submission is one or the other.  Or does it depend on how you create the form in the first place?

    If it is not dependant on how the form is written how do I make sure they are secure ones (assuming that is what I need)?  I think I do need secure ones as I will have sensitive data on the form - although no payment details, but please advise.

     

    If I don't want the form on either my own site or my facebook page can I simply email a link to the client instead?  Are there any security issues with this method?

     

    Please...  No jargon -  I may not actually be a spaniel, but when faced with the computer, I may as well be!!!

    Thanks, Deanne

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    moonzkie
    Answered on March 26, 2013 at 09:18 AM

    Hi,

    The difference between regular and SSL submissions is that SSL will encrypt all of the submissions that will be made to your form. While the regular submission, will just submit without any security measures. Other than that, another difference is the submission limit.

    You will decide if you want to use a regular or SSL submission. You are given this option on the Embed Form Wizard.

    If you're forms have sensitive data, I would suggest you to select Secure form. 

    Yes, you may email the form link to your clients' email directly instead of embedding it to a website. And yes, if you will select your form to be secured then it will be secured even if you just email the form directly to your clients.

    Thank you.

  • Profile Image
    Deanne Westwood Stead
    Answered on March 26, 2013 at 12:19 PM

    Thank you so much - I'm getting there!!! 

    Okay - next possibly dozy question! - I see I have 0.1GB of storage available to me.  How many submitted forms is that likely to be? - I'll have about 25 to 30 fields on the form. 

    What happens when that allowance is exceeded? 

    Can I download the submitted forms to my computer and delete them from the storage space to free up more space for the next lot?

    What happens if someone tries to submit a form and the storge is too full to take it?  Does the submitter get a message telling them it has failed or does it just mysteriously disappear into the air?!

    Thanks D

  • Profile Image
    moonzkie
    Answered on March 26, 2013 at 12:47 PM

    The storage available is for the uploaded files on your form if you have an Upload field. So if you have a free plan this is how the submissions will be counted to:

    100 Monthly Submissions - Regular submissions (non SSL)

    10 SSL Secure Submissions - SSL submissions (w/ https)

    10 Receive Payments - Payments made on your form

    0.1 GB Available Space - Uploaded files on your form

    When those limits are exceded your account will be suspended.

    Unfortunately, no you cannot download the submitted forms but you can download the submissions made on your form. Also, even if you delete the submissions on your form, the submission limit will only reset to 0 every 1st day of the month (ie. April 1-submission reset). But, if for the uploaded files, the only way to lessen the available space is to delete these files.

    If the storage are full, your account will be suspended and so will your forms, so they will not be able to view your form.

    Thank you.

     

  • Profile Image
    Deanne Westwood Stead
    Answered on March 26, 2013 at 04:52 PM

    So - how many submissions will fill the 0.1GB space - if the form has, say, 25 fields in it and no uploaded files....  I can't tell if 0.1 is more than enough space or not even remotely enough -

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    Welvin
    Answered on March 26, 2013 at 05:25 PM

    Hi Deanne,

    As to what my colleague have mention, Storage Limit will only be used when Upload Field is added and if there are files uploaded to your form. 

     

    Thanks

  • Profile Image
    Deanne Westwood Stead
    Answered on March 27, 2013 at 07:21 AM

    Will I be able to add my logo to the form on the free version?

  • Profile Image
    pinoytech
    Answered on March 27, 2013 at 09:15 AM

    Yes Deanne. You'll be able to add your logo into your form by using Image field which can be found under Power Tools.

    If you have any other question/s, feel free to contact us again.

    Thank you!

  • Profile Image
    Deanneasta
    Answered on March 30, 2013 at 11:43 AM

    Firstly thanks for all your help so far.....

    I have created the form and uploaded my logo - but everything is displayed like a list - I would like to have fields side by side sometimes - and have my Logo next to the first heading.  I can't figure out how to rearrange things to where I want them, other than up and down the 'list'.  Is this possible on a free membership?

     

    The other thing is that if I change the font size it all changes - can I change the font size/style on individual fields/headings??? 

    I suspect I have missed something - but please remember.... very simple brain, here - I need replies in really simple language!!!!

     

    Just had a thought - by adding my logo I haven't shot myself in the foot re uploaded images taking up my monthly space allocation, have I??

  • Profile Image
    Welvin
    Answered on March 30, 2013 at 12:14 PM

    Hi,

    You are always welcome.

    ---------

    Yes, that is possible by injecting custom CSS codes to your form. I have cloned your form and made the changes. Check this: http://www.jotformpro.com/form/30885266835970. This is the injected custom CSS codes: http://pastie.org/7185124.

    ---------

    Font Size/Style on individual fields/headings can be customize still by injecting custom CSS Codes to your form. We have help you with that, please let us know which part of the form, what customizations are needed.

    ---------

    Yes, it counts to  your Space Limit. You can't see it now maybe because of the file size.

     

    Thanks

  • Profile Image
    Deanneasta
    Answered on March 30, 2013 at 01:54 PM

    Thank you - It looks great - but now I'm worried!!!  The logo file is 641kb - how many form submissions will I be reduced to in a month with the logo included?  It isn't vital that the logo is included and not limiting myself to one form a month is more important!!! :)

    Okay, the tweaks I was thinking of are:  I would like the Driver licence number and the issue date on the same line in each case.  Similarly I would like the passport number and its issue date on the same line, too.

    Is there a quick way of repeating a series of fields - for instance it would be helpful to add driver 3 and driver 4 (with hidden fields if no driver name as I did for driver 2), without having to do the whole thing again!  Not expecting you to do it for me - but if there's a shortcut I haven't noticed that would be great....

    D

     

  • Profile Image
    moonzkie
    Answered on March 30, 2013 at 04:24 PM

    Hi,

    Adding a logo to your form not be considered as a file upload since it is not uploaded through the form but instead is added on the form. If file uploads will be made it will only reduce the upload limit which is 0.1GB and not the submissions limit which is 100. 

    Please refer here to learn more about field positioning: https://www.jotform.com/help/90-Form-Field-Positioning

    To repeat field you just have to use the duplicate function:

    Hope this helps. Thank you.

  • Profile Image
    Deanneasta
    Answered on March 30, 2013 at 05:32 PM

    Thank you - again!

    Great - I would like to keep the logo in like you showed me on your cloned version of my form.  I see you have also given me the 'injected custom css codes' - but I have no idea what to do with them or even what that means!!!  Sorry, but need step by step, words of one syllable, instruction so that I can do it....

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    Goldo
    Answered on March 30, 2013 at 11:09 PM

    Here is what you need to do.

    1. Click Setup & Embed

    2. Go to Preferences

     

    3. Now click Form Styles

    4. Just copy and paste the css codes you've been given.

    After click Save and see your form.

  • Profile Image
    Deanneasta
    Answered on March 31, 2013 at 09:17 AM

    Thank you - but I've tried it and it hasn't worked for me.  not sure if I did something wrong!!  I copied and pasted the code, but it did not paste in the same format, so perhaps that was the problem.  I'm not a hundred percent sure which 'box/field' I should have been in anyway!!  - Should I have started in the Cars supplied by or the logo field?

    I also wanted to make the words "Keels and Wheels" larger to match the heading above, but could not get it to do that without making it all bigger...  

  • Profile Image
    jonathan
    Answered on March 31, 2013 at 09:32 AM

    I have cleaned the injected CSS code in your form http://www.jotformeu.com/form/30883874206359

    The logo should now be aligned with the header.

    ---

    To increase the font size of the sub-header you can add this CSS codes

    .form-subHeader {

    font-size: 2.071em;

    }

    The current value of the font size is 1.071em so if you increase it, then the form will be bigger.

    Hope this help. Inform us if you need further assistance.

    Thanks.

  • Profile Image
    jonathan
    Answered on March 31, 2013 at 09:34 AM

    Btw, here is screenshot sample when I did the test using that font size value

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    Deanneasta
    Answered on March 31, 2013 at 09:36 AM

    Thank you so much - Sorry to be picky (I'm very grateful, honestly!) but I see that my Logo now has a faint line through it because it is not quite lined up with the outline of the 'Cars supplied by' box.  Is it possible to line them up for me? 

     

    Can you tell me when the month resets?  Is it on the first of the month or does it reset on the day I joined each month?

    At the moment the form is not a secure one - Once we have it all sorted and perfect I will need to make it a secure one - how do I do that?  It can stay as it is while I am fiddling with it and tweaking it....

     

  • Profile Image
    jonathan
    Answered on March 31, 2013 at 09:55 AM

    For this time only, I added the CSS code for you.

    You can test your form http://www.jotformeu.com/form/30883874206359 and you can see the sub-header text is now much bigger. 

    Just adjust the font size to what you need.

    I added the CSS code like this

     

    You may want to review again this guide 

    -How-to-Inject-Custom-CSS-Codes

    To learn how to inject CSS code on your form.

    ---

    Review this guide on how you can make your form secure and have SSL submissions.

    How-can-I-receive-SSL-Submissions

     

    Thanks.