Form Embedded as iFrame not submitting

  • Profile Image
    newschool
    Asked on March 25, 2013 at 10:42 AM

    Hi,

    We have a form that all of a sudden does not want to submit. It is embedded as a iframe as was working fine in the past.

    The form once submitted sits on "Please Wait" on the submit button.

    see - http://www.newschool.edu/mannes/roomrequest/

    When the form is run outside of the iframe it seems to work fine.

    see - http://form.jotform.com/form/11774222918?

    screengrab here - https://www.evernote.com/shard/s3/sh/e18effae-fd25-4176-9faf-7430c59dcc62/9ff11ac2c387e1c611193b76361e3660

    Any thoughts. cb

     

    UPDATE - 

    I just re-tested it and its still hanging.

    This was on the current version of chrome, mac - 25.0.1364.172

    same issue on my FF 19.0.2... 

    NOTE - submittion to the forums is also suffering from the same issue. cb

  • Profile Image
    Ed Mendez
    Answered on March 25, 2013 at 11:06 AM
    Hi there, I have tested your form and I was not able to reproduce the issue. I was redirected to a thank you msg without any problems. Are you continuing to have this problem?Please let us know and we'll be glad to assist you!
  • Profile Image
    newschool
    Answered on March 25, 2013 at 11:26 AM

    I just re-tested it and its still hanging.

    This was on the current version of chrome, mac - 25.0.1364.172

    same issue on my FF 19.0.2... 

  • Profile Image
    sidharth_kch
    Answered on March 25, 2013 at 12:00 PM

    @newschool

    Please clear your browser cache and try to submit your form. It should work now. Pease let us know if you continue to have issue.

     

    Thanks,

    Sidharth

  • Profile Image
    kenneth
    Answered on March 25, 2013 at 12:09 PM

    Hi,

    This should be fixed now, sorry for the trouble cause. To get the latest updates try to clean your browser cache, press SHIFT+F5 on chrome and on other browsers use CTRL+SHIFT+DEL. Please confirm if its working now in your side after you've done that.

    Thanks,
    Kenneth