PDF attachments in emails have overlapping texts

  • Shattl65
    Asked on September 16, 2019 at 10:36 AM

    Hello, I am have some issue with PDF document that attaches to my form when it is completed. But I can't change the issue like it shown in the attachment. The PDF editor is showing everything is good. But when it sent it shows text on text in some spots. I will really appreciate if you can fix the issue from your end. Thank you!

    Jotform Thread 1965695 Screenshot
    Page URL: https://form.jotform.com/92558263950263
  • Vanessa_T
    Replied on September 16, 2019 at 1:55 PM

    Can you please confirm if you are using the new PDF Editor, https://www.jotform.com/pdf-editor/92558263950263?

    If yes, please try changing your form's settings to use the new PDF Editor.

    1568656439The Easiest Online Form Builde Screenshot 10