Forms Not Submitting

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    sussexstudy2012
    Asked on March 25, 2013 at 10:44 AM

    When the submit button is pressed it changes to 'Please Wait...' but the form does not actually submit. You can still move through it so its not frozen, but nothing is being saved.

    This is very agrivating as I have now paid for this service and I am finding myself not only losing valuable participants due to this error but find myself in a position where I can not move forward with my research.

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    aytekin
    Answered on March 25, 2013 at 11:43 AM

    Sorry about this. The problem is now fixed. 

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    sussexstudy2012
    Answered on March 25, 2013 at 11:49 AM

    Excelent, thank you for getting this fixed. Any idea what the issue was? And if it is likely to happen again?

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    aytekin
    Answered on March 25, 2013 at 12:07 PM

    We made a bad release.

    And since the javascript is cached so well on both browsers, CDNs and Cloudflare. We had trouble getting the fix live for everybody. 

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    aytekin
    Answered on March 25, 2013 at 12:07 PM

    We are definitely writing tests today so that we will not make the same mistake.