Upgrading Subscription

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    Asked on March 25, 2013 at 10:52 AM


    I currently have a free account with JotForm. If I were to upgrade to the next level ($9.95/month), would I be able to receive unlimited submissions from my forms with PayPal integrations? Right now I can only receive 10 a month with my free subscription.


    Thank you


  • Profile Image
    Answered on March 25, 2013 at 11:57 AM

    Hi there, 

    Unfortunately, they would not be unlimited.

    On the Premium plan, you would be able to receive 1000 submissions including SSL and Payment submissions.

    Please let us know if you need further assistance!

  • Profile Image
    Answered on March 25, 2013 at 12:04 PM
    How many would we get a month? Also, is there a penalty for downgrading subscriptions?

  • Profile Image
    Answered on March 25, 2013 at 12:34 PM


    As my colleague boxed on the image he included on his response, you will have 1000 monthly limit for submissions, SSL secure submissions and to receive payments. You may also refer to this page to know more about the pricing: http://www.jotform.com/pricing

    As for the penalty, there will be no penalty upon downgrading your account subscription.

    Hope this helps. Thank you.