Please Help!! My form was working and now it's not!!!

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    jarmato
    Asked on March 25, 2013 at 11:08 AM

    I tried to create a whole new form and pull it into my site and it's still not working. I try to fill it out on the site and it just hangs during the submittal process. This is live and I am recieveing complaints from clients. Please help!!

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    aytekin
    Answered on March 25, 2013 at 11:44 AM

    Sorry about this. The problem is now fixed.

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    marksloane
    Answered on March 25, 2013 at 11:51 AM

    I have posted an exact same question, it is not fixed guys, please help, my url is  http://ehicservices.co.uk/apply.html

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    aytekin
    Answered on March 25, 2013 at 11:52 AM

    The submit problem should now be fully resolved. Sorry about this. 

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    kenneth
    Answered on March 25, 2013 at 11:55 AM

    Hi, this should works fine now, sorry for the trouble. I tried your form and submission is working properly. Can you confirm please?

    Thanks,
    Kenneth 

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    marksloane
    Answered on March 25, 2013 at 11:55 AM
    Hi Aytekin, it is not resolved for my site, please try a form on my site http://ehicservices.co.uk/apply.html
    I am getting complaints! and losing money! Please help
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    marksloane
    Answered on March 25, 2013 at 11:56 AM
    Hi Kenneth, i just got your test mail but i am trying at this end and it is stuck with teh "please wait" button
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    jarmato
    Answered on March 25, 2013 at 11:57 AM
    Thank you Kenneth, I just tested and it is now working.
    Is there a limit to the number of form submissions per day, or per month, etc. and do you know the reason for this morning’s disruption?
    Thank you!
    Jenna
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    raisingaidfordogsatrisk
    Answered on March 25, 2013 at 11:57 AM

    I just tested our form in another browser. It submitted! 

    You might need to clear your cache. 

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    kenneth
    Answered on March 25, 2013 at 12:00 PM

    Okay, I got you, because you got the test mail, it is really working now. You need to clean your browser cache to get the latest updates on this one. 

    Thanks,
    Kenneth 

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    marksloane
    Answered on March 25, 2013 at 12:06 PM
    Hi Kenneth, ok it is working now if i use fresh date but not with saved autofill details, why would this be?
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    marksloane
    Answered on March 25, 2013 at 12:06 PM
    how do i clear the browser cache mate?
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    jarmato
    Answered on March 25, 2013 at 12:07 PM
    I’m confused, it appears to be working, how do I clean the browser cache?
    Thank you!
    Jenna
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    aytekin
    Answered on March 25, 2013 at 12:11 PM

    If it is working no need to clear browser cache. Usually doing a shift+refresh will clear your browser cache for that page. 

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    jarmato
    Answered on March 25, 2013 at 12:13 PM
    Ok, thank you!