Cancel the subscription renewal next month

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    Kristen Barnes 
    Asked on September 16, 2019 at 02:40 PM

    It is time for us to go back to the FREE version.  Submission timing for our form is coming to an end.  We have paid for SILVER through the end of Sept.  Please reinstate to the FREE version after this month.  Thank you.

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    Answered on September 16, 2019 at 03:55 PM

    To cancel the auto-renewal of your subscription, please follow the guide below.

    Guide: How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free

    Your current subscription will remain active until it is expired. The one that will be canceled is the renewal of your subscription next month and so on.

    Thank you!