Inform user to complete their incomplete submission

  • Aboutseniorsolutions
    Asked on September 16, 2019 at 5:26 PM

    Hi,

    I wanted to know when a submission is made without answering all the question, is there way to notify them to fully complete the questions?


    Best,

    Cathy Huo

    Email: cathy@aboutseniorsolutions.com

  • Elton Support Team Lead
    Replied on September 16, 2019 at 5:43 PM

    If the incomplete submission contains the user's email address, you can reply/forward to it in your form's submissions page and provide them the edit URL of their submission so they can update it.

    14879352302017 02 24 19 19 59 Screenshot 10

    Here's the format of the edit URL;

    https://www.jotform.com/edit/SubmissionID

    Where SubmissionID is the actual ID of the user's submission.

    You can also make this automatic by adding the edit link in your form's autoresponder. Guide: How to Let Users Update Their Form Submissions at a Later Date