Inform user to complete their incomplete submission

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    Aboutseniorsolutions
    Asked on September 16, 2019 at 05:26 PM

    Hi,

    I wanted to know when a submission is made without answering all the question, is there way to notify them to fully complete the questions?


    Best,

    Cathy Huo

    Email: cathy@aboutseniorsolutions.com

  • Profile Image
    EltonCris
    Answered on September 16, 2019 at 05:43 PM

    If the incomplete submission contains the user's email address, you can reply/forward to it in your form's submissions page and provide them the edit URL of their submission so they can update it.

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    Here's the format of the edit URL;

    https://www.jotform.com/edit/SubmissionID

    Where SubmissionID is the actual ID of the user's submission.

    You can also make this automatic by adding the edit link in your form's autoresponder. Guide: How to Let Users Update Their Form Submissions at a Later Date