Emails with PDF attachment enabled are delayed

Hi all

We see there have been many forms submitted, but not been sent out via email. Hence, we missed out many until someone realized they do not go through anymore.

Could you please fix it?

Thank you

I checked your form and verified that emails are not sent to your @tycen.com.au domain. Right now, I can see that you are using noreply@formresponse.com as your sender email, please try changing it to noreply@jotform.com and see if that helps.

Looking forward for your response.

Hi Jed

Thank you for replying.

We did not change the settings and it always worked out well.

Also it was working since yesterday morning, but now the problem start occurring again.

Affected are all forms we are using:

www.jotform.co/52020330541840

https://form.jotform.co/72357361069864

https://form.jotform.co/52662017319857

https://form.jotform.co/71988194669883

https://form.jotform.co/63118530212847

Thank you

We apologize for the inconveniences caused. We were able to reproduce the problem with email notifications not being sent instantly. We received it after 30 minutes delay. This happens when the PDF Attachment is enabled in the email notification settings which are also enabled in your form notifications.

We have already informed our technical team about this. Once this is fixed, we will inform you here.

The problem is now fixed. You should receive the emails almost in an instant now. Please let us know if you still have any issues.

Regards

It works well again.

Thank you