Imported a form with payment through PayPal accidentally

  • MissCapulet
    Asked on September 17, 2019 at 1:24 AM

    Hi,

    I imported a form template that I didn't realize had PayPal as an embedded payment. I since removed it, but 2 people submitted the form and I only received a notification from PayPal via email- I did not receive a copy of the actual form submitted with their order information. 

    I was not intending to collect payment directly through jotform. I included the URL below

    Can you help me recover the forms submitted yesterday? They're not in my history. 

    Thanks so much!

    Juliet 

  • Nik_C
    Replied on September 17, 2019 at 4:39 AM

    There is only one submission in that form (and it is available under submissions page). Also, I checked the email logs, and there is only that submission.

    Let us know if you have any further questions.

    Thank you!