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MissCapuletAsked on September 17, 2019 at 1:24 AM
Hi,
I imported a form template that I didn't realize had PayPal as an embedded payment. I since removed it, but 2 people submitted the form and I only received a notification from PayPal via email- I did not receive a copy of the actual form submitted with their order information.
I was not intending to collect payment directly through jotform. I included the URL below
Can you help me recover the forms submitted yesterday? They're not in my history.
Thanks so much!
Juliet
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Nik_CReplied on September 17, 2019 at 4:39 AM
There is only one submission in that form (and it is available under submissions page). Also, I checked the email logs, and there is only that submission.
Let us know if you have any further questions.
Thank you!