I'd like to change the way I log in

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    Asked on September 17, 2019 at 03:14 AM

    To whom it may concern:

    I would like to change the way I log into Jotfom. I'd like to login through a username and password instead of through my Google account. I'd like to keep my existing surveys.


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    Answered on September 17, 2019 at 07:14 AM

    Hi Robyn,

    No password is set up if you sign up with google account. Please use your google email to reset the password. This should allow to set a new password for your Jotform account via the link sent. Guide: How-to-reset-the-password

    Then, you can also change the username: https://www.jotform.com/myaccount/