I'd like to change the way I log in

  • ROBYN HOWARD
    Asked on September 17, 2019 at 3:14 AM

    To whom it may concern:

    I would like to change the way I log into Jotfom. I'd like to login through a username and password instead of through my Google account. I'd like to keep my existing surveys.


    Robyn

  • Victoria_K
    Replied on September 17, 2019 at 7:14 AM

    Hi Robyn,

    No password is set up if you sign up with google account. Please use your google email to reset the password. This should allow to set a new password for your JotForm account via the link sent. Guide: How-to-reset-the-password

    Then, you can also change the username: https://www.jotform.com/myaccount/