Unable to submit form

  • Profile Image
    ipbr21054
    Asked on September 17, 2019 at 03:53 AM

    Hi,

    Here is the form in question,

    https://form.jotformeu.com/form/72754230984361


    You complete the form BUT no submit button is shown.

    This was working all ok but i have just been told now it does not show submit button so unable to then send the form.

    Screenshot
  • Profile Image
    berfuazazi
    Answered on September 17, 2019 at 08:03 AM

    Hi there,

    I cloned your form and recreated the issue. The Submit button is Hidden and there is a missing field that is conditioned to show “Submit” as you can see in the image. 

     

    1568721771Ekran Resmi 2019-09-17 14.54.2

    As the field, I assume, no more needed; you can delete the condition and the Submit button comes back. 

    1568721792Ekran Resmi 2019-09-17 14.58.2

    Let us know if this wasn’t helpful and we’ll be happy to assist further.

  • Profile Image
    ipbr21054
    Answered on September 17, 2019 at 08:21 AM

    Hi,

    originally I think the submit button would only be shown once all the fields were complete. 

    I’m not at pc at present so I can’t check. 

    Or

    It could be that the submit button would only be shown once the I accept option was selected. 

    I don’t see this option now so maybe that was the deleted field ?

  • Profile Image
    Richie_P
    Answered on September 17, 2019 at 10:27 AM

    I have checked your form and it seems your submit button is hidden.

    As what my colleague has suggested, kindly disable the condition to hide the submit button or fix the missing field.

    Please give it a try and let us know if the issue still remains.

  • Profile Image
    ipbr21054
    Answered on September 17, 2019 at 03:01 PM

    Hi,

    i wont be able to check at present but I do remember that the submit button was hidden but when customer selected “ I agree for you to have my contact details” then it appears. 


    If customer sis not agree then they are unable to submit form. 

  • Profile Image
    Richie_P
    Answered on September 17, 2019 at 04:25 PM

    I have checked your form but that question is missing from your  form.

    That could be the reason why the submission condition has a missing error.

    Kindly check your condition and let us know if you need further assistance.


  • Profile Image
    ipbr21054
    Answered on September 19, 2019 at 05:28 AM

    Morning,

    Please take a look at the for now https://eu.jotform.com/build/72754230984361

    My only issue now i belive is trying to center I Agree


    Please take a look at this photo to see how it should look


    15688853175780.jpg


  • Profile Image
    Richie_P
    Answered on September 19, 2019 at 07:59 AM

    You can add this custom CSS to adjust the margin of your label.

    #cid_40{
    margin-left: 35%;
    }

    Guide:-How-to-Inject-Custom-CSS-Codes

    If you need further assistance, let us know.

  • Profile Image
    ipbr21054
    Answered on September 19, 2019 at 09:14 AM

    Thanks