Why my account is suspended?

Hi,

Yesterday I received a message that my activity was deemed suspicious for phishing - for which I am unsure why as none of my devices are compromised - and have been locked out of my account.

Would you please restore access?

Upon review of your account was found automatically suspended (autosuspended).

Since forms are created everyday for phishing activities such as: stealing credit card information, social security numbers, login credentials, child pornography, banking information, etc; our Phishing Detector Tool automatically suspends forms that may contain words related to such activities.

I have inspected your forms and found no guilty fields, so I have activated your account, we apologize for the inconveniences this may have caused you.

You may continue developing your forms according to our Terms of Use.

Thank you.

Hi, I tried to log in but received the following message:
[image: image.png]
...

I see that your account is active and you should be able to log-in. Your IP address 148.75.213.124 is also not blocked.

Unfortunately, we have not received your screenshot. Could you please share it again using this guide?

How-to-Post-Screenshots-to-Our-Support-Forum

Also, in case, if you are using a different IP address - please share it with us so we can whitelist.

You can find your IP address here: https://whatismyipaddress.com/

I'm currently using this IP address: 172.254.140.154
...

The mentioned IP is whitelisted, kindly try again and let us know if the issue persists.

Thank you!