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Myriem1Asked on September 17, 2019 at 9:46 AM
i am looking for a plan with more storage but I don’t need more forms 5 is enough.
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Kiran Support Team LeadReplied on September 17, 2019 at 11:22 AM
Unfortunately, there are no custom plans available to upgrade the storage space only. It is required to upgrade the account to the available plans only based on your requirement.
Thanks!
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Myriem1Replied on September 17, 2019 at 11:26 AM
A colleague of mine has a storage only plan.
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Myriem1Replied on September 17, 2019 at 11:28 AM
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Myriem1Replied on September 17, 2019 at 11:30 AM
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Vanessa_TReplied on September 17, 2019 at 12:45 PM
Based on your current account's status, you are already overlimit for your upload space. Please note that the Storage plan is only offered to users who has exceeded their total submission count of 500. You actually still have 6 total submissions.
Understanding-Your-Account-Usage-and-Limits
To fix your upload space overlimit, you may download all your submissions and uploads then delete the associated submissions.
How-to-Download-the-Submission-Files
How-to-Download-Form-Submissions-as-Excel-CSV-PDF
How-to-Delete-Form-Submission-Data
You may also integrate your form with Google Drive so that all the uploads will be forwarded to your Google Drive and you can safely delete your submissions on your account.