JotForm EU: Is the Zapier integration working?

  • david.skeochmannion
    Asked on September 17, 2019 at 1:00 PM

    I'm trying to match my form up to custom fields in Hubspot, so it seems the only way to that is through Zapier. However, Zapier can't find my form in JotForm.

    Is there something I need to do to make it appear in Zapier?

    Jotform Thread 1967636 Screenshot
  • Mike
    Replied on September 17, 2019 at 2:56 PM

    The issue might be related to your JotForm account configuration in Zapier. Please try to reconnect or readd the JotForm account in Zapier.

    JotForm EU: Is the Zapier integration working? Image 1 Screenshot 30

    Since your JotForm account is currently using a Europe Datacenter option, make sure to set 'Account HIPAA Compliant?' to 'No', and 'Do You Use European Datacenters?' to 'Yes' when you are connecting the account in Zapier.

    JotForm EU: Is the Zapier integration working? Image 2 Screenshot 41

    Please give it a try and let us know if you need any further assistance.

  • david.skeochmannion
    Replied on September 18, 2019 at 8:04 AM

    Perfect, thanks.