I need to upgrade my account before it renews.

  • JBacon
    Asked on September 17, 2019 at 5:11 PM

    My renewal is not until January 2020 but i need to upgrade now. Is it automatically prorated or I am changed the full amount of upgrade on top of what i have already paid for the year?

  • David JotForm Support Manager
    Replied on September 17, 2019 at 6:15 PM

    I see that you already upgraded, and the system did a prorated charge.

    Let us know if you need more help, we will be glad to assist you.